These Terms & Conditions govern your use of The Sarai Resort website, services, and bookings. By accessing our services, you agree to comply with these terms.

1. General

  • Guests must be at least 18 years old to make a booking.

  • A valid government ID is required at check-in.

  • All bookings are subject to availability.

2. Reservations

  • Reservations can be made via our website, phone, or authorized travel partners.

  • A booking is confirmed only upon receipt of advance payment or booking confirmation.

  • We reserve the right to refuse any booking at our discretion.

3. Check-in and Check-out

  • Standard check-in time: 2:00 PM.

  • Standard check-out time: 10:00 AM.

  • Early check-in or late check-out is subject to availability and may incur additional charges.

4. Guest Responsibilities

  • Guests are responsible for their belongings.

  • Any damage caused to property will be charged to the guest.

  • Illegal activities, loud disturbances, or misconduct may result in eviction without refund.

5. Payments

  • Payments must be made in Indian Rupees (INR).

  • Accepted methods: Cash, Credit/Debit Cards, UPI, Bank Transfer.

  • Full settlement must be made before check-out.

6. Modifications & Cancellations

  • Guests may modify or cancel reservations as per the cancellation policy.

  • The resort reserves the right to cancel bookings due to unforeseen circumstances.

7. Liability

  • The resort is not responsible for loss of valuables not deposited with reception.

  • We are not liable for delays or cancellations due to natural calamities or unforeseen events.

8. Use of Website

  • Content is for informational purposes only.

  • Unauthorized use, duplication, or distribution is prohibited.

9. Governing Law

These terms are governed by the laws of India. Disputes shall be subject to the jurisdiction of Umaria (MP) courts.

10. Contact Us

If you have any questions or concerns regarding this Disclaimer or any information on our website, please reach out to us using the details below:

📍 Address: Umaria Tala Main Road, Beside Barbaspur Uptehsil, Umaria, District: Umaria (MP) – 484661
📞 Mobile: +91 9713765800
📧 Email: info@thesarairesort.com